Hi, I want to thank Sherri and Kari for all their help in getting my parents’ elevator working again. Both were a delight to work with over the phone. Both highly respectful, helpful, and courteous. Kari has been to my parents’ before to repair their garage elevator. You were so polite to my Father, and worked with me so that my Dad would pay for only part of the bill and I would pay for the remainder.
Again, they were awesome. I so appreciate the stressless interaction with 101 Mobility, especially Kari and Sherri.
The people were courteous and prompt with replies to questions. The person who installed the lift was very good about explaining everything. I do wish there was a written document with all that he told me, to refer to afterwards, as there was quite a bit to remember.
All of your representatives were excellent. Nina was very helpful on the phone. Brian was a very nice person and a very good salesperson. He answered all our questions and was not pushy. It was nice to deal with him. The two installers Keaton and Chris were on time, worked efficiently and were very accommodating to our needs. They did am excellent job of showing us how to use the stairlift and how it worked. Everything from the my inquiry through to installation was a very pleasant experience. The stairlift is working great. Thank you,
[FIRST NAME REMOVED]
The office staff were knowledgeable and very helpful. They made the process easy, and the delivery option was perfect for us. We were able to have my grandmother with us at thanksgiving for the first time in several years. I cant thank you all enough.
The product is very solid and looks good too. The installers did a fine job of installing and adding the plug for the unit. There is still some issues with the unit that the installers are aware of and parts have been ordered. But over all I am very pleased with the unit, but I was not very pleased with the price, plus the fact that I had to put 50% down. I wanted to get other estimates on other units but the wife didn't want to wait. As it turned out we had to wait 6 weeks for the unit & install. I was beginning to wonder if I had lost $7,500. But when the installers arrived on the date to install the unit I was very relieved.
We had a Bruno chair lift installed outside. Everyone was very professional, polite and fast.
Very pleased with every aspect, from sales to installation. Would recommend your Company to anyone looking for mobility equipment.
Thank you very much!
[FIRST NAME REMOVED] Sommer
Garden City, MI
They had the scooter I needed for the time I needed it. The gentleman who met us there was very helpful and friendly. The equipment was in good shape and ran beautifully the whole day. We will definitley remember this service the next time I'm planning a long day out.
We have had a stair elevator chair on are primary stairway for nearly a year. We found the representive who evaluated our needs and helped select the correct chair, very sensitive to our situation. We recently called on this company again to help us access our basement by way of a chair elevator. The agency was able to complete the assessment and install the chair elevator within a week's time. We also have needed to ask for a service call on the first chair and we were very impressed with the rapid response time. I would gladly recommend this co. To anyone needing help to make mobility decisions in their life.
I’m no expert, but I think the installer did a GREAT job. I LOVE rolling up and down the ramp! And he smelled nice! Thank you!
My husband and I want to thank your wonderful crew: Kevin, Kari and Keaton. Our lift was installed yesterday as well as a large platform to accommodate it, and the finished job is perfect. Our concerns were addressed and now I have a way to get him out of the house safely. We really appreciate the excellent job!